Refund & Cancellation Policy
Last updated: August 2026
Clarity Calls
Clarity calls are complimentary and require no payment. If you need to reschedule or cancel, please do so at least 24 hours in advance out of respect for both our time. Repeated no-shows may result in forfeiture of future complimentary calls.
Single Sessions
Single sessions must be cancelled or rescheduled at least 24 hours before the scheduled appointment. Cancellations made with less than 24 hours' notice will be charged in full. Sessions are non-refundable once they have taken place.
12-Week Journey
A non-refundable deposit is required to reserve your spot in the 12-Week Journey. If you need to withdraw before the program begins, your deposit will not be returned but any remaining balance will not be charged. Once the program has begun, no refunds will be issued for sessions already completed. In the event of an emergency or extenuating circumstance, please reach out directly — I will always do my best to work with you.
Rescheduling
Life happens. I understand. You may reschedule a session up to once per month without penalty, provided you give at least 24 hours' notice. Rescheduling requests made with less than 24 hours' notice will be treated as a cancellation and charged accordingly.
How to Cancel or Reschedule
To cancel or reschedule, please contact me directly by email at [email protected] or by phone at 281-609-7606. Please do not use the contact form for time-sensitive requests.
This policy is subject to change. Any updates will be reflected on this page. If you have questions about this policy, please don't hesitate to reach out.
Questions about the policy?
I'm happy to talk through anything before you commit. Reach out anytime.